CLIENT REVIEWS

From the chair.

Fresha rating: 5.0 out of 5 from 394 ratings and reviews.

Real experiences, in our clients’ own words. Read what people have shared about their visits to h.AIRLAB.

Reviews from Fresha. Original wording retained.

Client ratings and reviews

Showing all 394 ratings and reviews

Catherine C

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Camryn M

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Phillippa H

Fast but thorough, attention to detail, every strand cut in impeccable symmetry. Interesting premises - a “playground of beauty”. Nicely designed/laid out to ensure access but privacy.
Response from h.AIRLAB

Thank you for supporting our small business 🧡 I appreciate you taking the time to leave a lovely review, and I’m so glad you were happy with your cut and your visit.

Tenita C

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Brittany P

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Fiona H

Great cut Great space

Isobel R

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Tracey P

George worked his magic again. Love the results
Response from h.AIRLAB

Thank you for your review Tracey 🤎 I absolutely love having you in my chair! See you next appointment x

Linda P

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Ayla E

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Camryn M

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Melissa C

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Phillippa H

Excellent. George is a master cutter, sculpts a short cut effortlessly.

Kimberley C

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Brittany P

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Gillian D

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Gorgeous S

I’m always happier (and better looking) after an appointment at h.AIRLAB. While self-care is an important part of life, each visit here feels more like an indulgence than a necessity.

Ellie R

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Isobel R

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Lisa H

I’ve been coming to Hairlab for a couple of years now and wouldn’t go anywhere else. Every single visit they deliver a fantastic result — my hair always leaves looking exactly how I want it. What sets them apart is how enjoyable the whole experience is from start to finish. Highly recommend to anyone looking for a reliable, talented hairdresser.

Phillippa H

Precision cutting every time.

Timothy M

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Fiona P

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Ayla E

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Gorgeous S

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Lisa S

Fast, but still glamorous. Love my Hollywood curls :)

Fionna M

Great as always

Eva R

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Rachel B

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Sarah N

James has an incredible vibrancy and energy while working meticulously to create the best of what is possible in your hair. Thank you

Monika M

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Rowena M

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Annaliese W

Thanks James for a wonderful cut, already getting complements!

Cass A

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Fionna M

Professional and charming environment

Camryn M

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Gracie L

First time coming here and I had such a great experience! Amazing work and left the salon feeling amazing!! Highly recommend

Devashriba C

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Camryn M

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Isabel M

I’ve been coming here for the last few years and have loved every visit, although my recent visit I was in and out within 6 mins. It was an express trim but taking express to the next level! Not enough to not return, but think that there should be either an adjustment in price if it’s 6 mins!
Response from h.AIRLAB

Thank you for your review and for being a long-time client of ours, it means a lot. We’re really glad to hear you were happy with your haircut. Your appointment on February 28th was completed in 11 minutes from arrival through to checkout, as reflected on your receipt. While it was an express trim, our pricing isn’t based purely on time, but also on the level of training, technique, and experience required to deliver a high-quality result efficiently. If you have any concerns at all with your cut, please don’t hesitate to reach out. We’re always here to make sure you’re 100% happy.

Ranuli A

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Devashriba C

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Hannah H

Lovely and professional! Will be coming back!

Gorgeous S

Thank you for fitting me in on such short notice and for taking such good care of my curls (well, waves really.) It was delightful to meet you. 10 out of 10

Alex c

Love my hair, thanks James! :)

Phillippa H

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Timothy M

Best haircutter in the world

Devashriba C

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Brittany P

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Agustina H

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Jo P

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Vicki D

As a first time client I like the way James approached my concerns and took my objectives into mind before doing anything. For a salon to offer consults is a great way for new clients to discuss their requirements and to gauge the fit before time & $$ are spent. Catch you next time cheers

Sue R

Very nice to meet James and happy with my hair result.

Lisa S

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Ayla E

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Phillippa H

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Phillippa H

George fixed the overgrown shag within minutes! Brilliant!

Sally G

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Emily W

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Nicola D

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Angelo B

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Camryn M

Always a 10/10 experience. Both James and George have attention to detail. Making sure to put the client first and make them feel comfortable with their calming energy

Montana U

Amazing experience at h.AIRLAB with James. Highly recommend this place. The team are so friendly and knowledgeable. 10/10!

Isobel R

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Vanessa P

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Adele R

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Timothy M

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Jo P

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Fionna M

Finally a hairdresser who understands exactly what I want and gets it right

Camryn M

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Jan M

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Brigitte D

George really took the time to listen to me and actually gave me what I wanted

Nicola D

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BELINDA M

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Jennifer

Great little salon in a quiet location, always one-on-one attention from the staff when you need a spritz-up.

Sarah A

Always feel special. Best salon experience ever. Best results ever. Love. Love. Love.

Camryn M

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Phillippa H

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Timothy M

Excellent

Pamala B

From start to finish a professional colour, ambience relaxing and all round good .

Adele R

Great cut !

Sophie W

The classiest I’ve ever looked!

Camryn M

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Kassidy M

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Jessica L

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Antonella c

Absolutely love my colour! George did an amazing job getting it exactly how I wanted. The blend is perfect! The service has always been warm, professional, and attentive from start to finish. I couldn’t be happier — thank you for such a fantastic experience! Highly recommend.

Helen R

Great

Phillippa H

Excellent. Fast and thorough, precision cutting.

Amy W

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Rebecca I

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Emma M

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Ayla E

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James H

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Jennifer B

Love going to this salon - they are so caring and so professional!

Camryn M

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janet m

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Ally S

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Devashriba C

Amazing service!!

Jessica L

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Phillippa H

Excellent. Fast, thorough, perfect cut. Thank you.

Karen G

George was amazing! Thank you

Libby M

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Abbi P

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Sarah R

Amazing service!! George is very thorough and explained what he was doing with my hair and why. Went in with brown hair came out blonde!! Always a great entertaining chat ! Thank George!! 😊

Japnit C

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Sarah R

Always great and honest !

Sarah A

Fantastic new look!

Phillippa H

Exemplary cutting with style and a smile.

Marie S

Came in looking like a feral possum. Left feeling like a Bond girl.

Bella R

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Jennifer B

Always a pleasure to visit h.AIRLAB BALMAIN

Mia S

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Isabel M

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Phillippa H

Excellent. Shirt tailored cut with flair.

Timothy M

George is an excellent haircutter

Rebecca I

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Shani T

You walk out a new woman

Caitlin L

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Tess C

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Ellie O

Fabulous. Highly recommend George.

Steph Y

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Marie S

Love the new addition to the team 😜

Amy R

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Jennifer B

Always a pleasure to visit h.AIRLAB Balmain. Lovely salon, great hairdressers & excellent service

Jennifer

George did quite a good 'refresh' on my menopausal hair. I'll be back for more hair and skin updates!

Ellie O

Fabulous

Monique D

Very lovely experience! Such insightful information and lovely cut

Aira C

George was kind and professional. He carefully explained the different cuts, hair services, products and what would suit me based on my preference and hair needs.

Angela J

I went in for a haircut and left very happy and satisfied. Fatima’s attention to detail was amazing, she took so much care and listened exactly to what I wanted. Super happy, thanks team!

Tayla W

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Simone S

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Devashriba C

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Rachel S

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Devashriba C

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Jennifer W

James is wonderful & very precise with his colour.

Camryn M

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Timothy M

Great haircut Best cutter in town

Bianca B

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Jennifer B

It's very relaxing, pleasant & worthwhile getting your hair done by James in Balmain

Demi S

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Rachael C

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Marie S

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Melitta J

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Sarah N

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Phillippa H

Great cut, great company. Fast, clean, perfect.

Camryn M

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Timothy M

Excellent haircut

Emma M

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Sarah R

Loved my experience at h.AIRLAB! George was great, his knowledge on hair is fab. He was thorough and gentle in his application of my extensions. Great conversationalist- very down to earth and funny!! Definitely will go back!

Melanie C

Absolutely love this salon - they take time to explain everything and deliver great results! Would highly recommend!

Tracey P

I love my hair! The colour is fab and George was his usual efficient and entertaining self

Sharlene V

James went way and beyond.. My hair Colour was so expertly matched to my normal Colour and Cut and Blowdry was done so beautiful.. will recommend him to all my colleagues and Family

Camryn M

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Ella B

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Emma M

The amount of compliments I have gotten is unreal! Colour by George and blow dry by James, what a duo!!!

Shani T

Always gets my regrowth right, my colour perfect, and my haircut banging. Highly recommend! Best experts in colouring & correction

Marie S

Great service. Beautiful salon. Friendly staff... Always have a laugh :)

Jennifer W

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Jennifer B

Lovely salon - so peaceful - James looked after me beautifully!

Camryn M

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Sara S

I’ve done nanoplasty hair treatment. The vibe was relaxing and welcoming, and the staff was knowledgeable. I will be back x.

Sara S

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Megan D

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Claudia s

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Claudia s

George is always very caring and honest when it comes to the colour and care needed for my particular hair type and skin tone. He is very knowledgeable and a true creative. An excellent Hair Specialist.

Alena K

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Bridie M

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Monika M

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Renee D

Loved the salon and my experience with James, my hair colour looks fabulous! Will definitely be back!

Phillippa H

Excellent as always. Great skills, great company.

Camryn M

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Caitlin L

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Sarah N

James is an energetic gem, thank you for my lovely hair x

Eilin

Quick & efficient.

Laura G

Loved this place. I left being a different person. Thank you so much💜

Emma M

Great communication, everything was explained thoroughly. Definitely a lot of knowledge and great vibe.

Grace G

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Phillippa H

Excellent. Change of plan to longer procedure at the time of appointment with no drama. Nothing is ever too much trouble.

Joyce V

Tried so many hairdressers in Sydney. The team at Hairlab are just amazing.

Thura S

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Camryn M

Amazing service!!! James & George are the best and are super professional. Since my initial consultation with George to install hair extensions I felt very comfortable. I was nervous my hair is quite difficult to cut/style but he knew exactly what I needed straight away. I am so glad I made the decision because I can’t live without them. I love going back to get my hair styled or my extensions redone because the way I walk out feeling like a brand new person. Would 100% recommend! 10 star rating

Claudia s

I recently attended Hairlab by George, and I couldn’t be happier with the results! George is an extremely knowledgeable hair scientist, stylist and technician. He was very patient and made a great impact on my overall experience. Highly recommend his services.

Antonin P

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Grace G

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Eilin

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Phillippa H

Knowledgeable, confident cutting. Always very professional outcome. Interesting and entertaining to be around.

Linda B

James and George are extremely creative and compassionate. They were wonderful about deciding the best way to correct my hair color. I am visiting from abroad and will most definitely return before going home. Truly masterful! Many thanks!

Michelle M

George was incredibly friendly and did a fantastic job fixing my hair after a really bad previous cut. His attention to detail and skill made all the difference. The salon itself is beautiful—comfortable, relaxing, and with a lovely atmosphere. George is not only professional but also a truly talented and skilled stylist. I’m so glad I found this place!

Pamala B

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Eva R

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Ivana G

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Alice Y

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Brianna R

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Lesley S

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Annie T

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Devashriba C

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Annie T

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Tess C

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Katharine D

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Evie M

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Bec H

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Jessica L

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Joyce V

Finally found my hairdresser. Professional, welcoming and most importantly great result.

Devashriba C

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Louise W

Amazing! The guys are awesome. Root colour matched perfectly!

Georgia C

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Ana O

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Claudia M

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Claudia M

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Sybella H

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Sue R

Lovely salon, a nice experience.

Carol T

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Rose E

Love George, great cutter and beautiful person. Salon so lovely and peaceful

Christopher R

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Melanie B

George and the Team are absolutely incredible - I wish I could give them 100 stars

Timothy M

Great

Samantha C

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clara k

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Nicole W

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Sophia C

Genuinely the best curly hair cut I’ve ever gotten :)

Maria M

Thank you George giving me cool girl vibes

Susan K

Every time I come to visit my son at Balmain I go for a shampoo and blow wave. I have been to the best of the best hairdressers. George and his crew do a fabulous job. They are professional make you feel special and the end result is outstanding. The culture and ambience of the salon is wonderful

Sarah N

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Maria M

Fantastic as always George

Joellen R

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Matt T

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Camryn M

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Sam H

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Gregory F

Great result!

Heba S

Highly recommend

Patrick B

Friendly fella. Can recommend

Kane P

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Benjamin P

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Camryn M

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Sarah N

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poppy c

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Louise P

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Allyson C

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Maria M

George is amazing so professional knows exactly what he’s doing and talking about and made me look wow

Annette E

Love the care George takes every time

Kimberley V

Always a delightful experience - thank you Fatima!

Alison H

Excellent service

Chad B

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Maria M

Great salon great hair stylist

Ivana G

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Rose D

Excellent initial consultation and extra care taken for personalised treatment

Justine N

Amazing experience! George was incredibly knowledgeable, kind and experienced.. and the salon is absolutely gorgeous!! Super happy and can’t wait to visit again

Aadeeba B

As always, George provided an excellent experience. Wouldn’t trust anyone else with my hair!

Aadeeba B

If I could give George 10 stars I would! He’s the best in technique, knowledge and customer service!

Shani T

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Amanda C

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Amanda C

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Jenny M

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Emily H

Thank you George! You have transformed my hair for the better! I love it 😍

Christopher R

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clara k

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Morgan W

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Sarah N

Always have a great time at Hairlab by George. A seriously talented caring hairdresser.

Grace G

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Niamh C

Really professional service, understood exactly what it is I was looking for. I also really appreciated the knowledge on how to maintain the type of colour I got done.

Angela T

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Gregory F

By George. Go there you wont be disappointed. I had bad hair and now it looks a milloon.

Julie S

Great blowdry! :)

Jane M

Perfect exp erience. Colour & blow dry best I have had in a very long time. 🩵

Andie O

Great thank you

Timothy M

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Bridgette P

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Melanie B

Amazing

Jen F

Great space and service. Recommend.

Sarah N

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Megan Rosa A

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Rema L

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Kate M

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Laura S

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Mona E

George is so knowledgeable and precise at what he does. Really good and worthwhile experience.

Alexandra K

Absolutely in love with George’s style and technique. Never had better extensions, style and aftercare advice. Highly recommend!

Ellie D

It was really good, the staff were super friendly and knowledgable. I'm so happy with my haircut. All round it was just a lovely experience.

justin

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Belinda L

George at Hairlab is the best!!!! Thanks so much for a fabulous cut, LOVE IT ⭐️⭐️⭐️⭐️⭐️
Response from h.AIRLAB

Thank you gorgeous! We love having you in the salon, you always light up the room ❤️ See you next time!

Rema L

George is next level!! Knew what needed to be done without me telling him He's a hair magician. Love the banter too
Response from h.AIRLAB

It was an absolute pleasure having you lovely 💝 Good banter is a two way street, you’re a crack up 🤣 Can’t wait to see you next time.

Vanesa J

Looovely. The girl was so nice and she did the max imum out of what I asked for.
Response from h.AIRLAB

We’re so glad you’re happy with your hair, can’t wait to see you next time!

Harree G

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Harree G

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Joanna L

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Christina G

A great introduction to your salon. Thanks George I love my new hair style Christina Geeves

Steph Y

Lovely team!

Lucy M

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Vanesa J

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Hanna L

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Asha P

Excellent customer service. Great hair cut and efficient.

justin

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Annette E

Colour is sensational. Thank you

Anonymous

Lovely staff, beautiful environment, great all round!

Kirsty G

George is a colour expert! I LOVE my colour! I feel completely safe in his hands.

Sarah N

An incredibly dedicated team that is super talented and passionate about what they do. Can’t recommend them highly enough, team of super stars x

Bianca B

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Timothy M

Great

Linda W

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Sarah N

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Linda W

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Isabella M

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Timothy M

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Vanessa M

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Belinda L

My first visit to Hairlab by George was fantastic. Such a relaxing experience, service was excellent and George is amazing!!! Love my hair. Would highly recommended.

Craig M

George is a maestro!

Kimberley V

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Anonymous

Beautiful, clean and elegant salon. George is lovely and does a wonderful blow dry !

Jane L

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Gordana S

Great care was taken with my hair and excellent customer service given. Definitely a nice salon experience with a few little special touches.

Bronwyn G

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Sarah M

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Nicole R

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justin

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Sofie P

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Sarah N

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Rose E

Lovely light airy salon, George, a gorgeous man, is an excellent colourist and cutter. Totally recommend this salon

Danielle L

George is amazing, very knowledgeable, skilled and personable. Such a beautiful salon too, with amazing products- I’ll def be back!

Kate P

Lots of comments last night at a special party about how great my hair looks! Great colour and style.

Sarah N

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Bronwyn G

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Bronwyn G

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Stwve F

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Bernedette C

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Jacinta F

I felt so comfortable discussing my hair needs with the lovely Fatima My hair colour and make over was simply a fantastic experience. Totally love the look ! Thank you Fatima for making this transformation fun ;)

Claudia M

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Marie S

Amazing, as always :)

Rachael C

Always fabulous xxxxx

Lucie D

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Sarah N

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Baileigh M

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Rose E

Love this Salon, George is a fantastic cutter and a great person as well

Carolina S

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Morgan W

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Amelia S

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Amelia S

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Response from h.AIRLAB

Hi Amelia, Thank you for coming in today. Always a great time with you in the salon. Can’t wait to see you next time!

Angie W

Great cut and colour. Very happy. Lovely, relaxing salon and delightful service. Booked for my visit. Thanks George and Fatima x
Response from h.AIRLAB

Hi Angie, We loved having you! Can’t wait to see you next time!

Sarah N

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Angus W

Excellent haircuts, good company, good venue, and for me, just a walk away - bonus!

Isobel R

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Imogen K

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Ryan O

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Imelda K

Highly recommend - 😃-very talented and professional stylist

Kimberley V

Left the salon feeling so refreshed - thank you!!

Sarah N

Thank you for another great experience and Fatima was fantastic 😊

Penelope W

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Dave T

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Carmel P

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Kate P

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Lucy M

Calm, relaxing environment. Professional service, knowledgeable & well informed.

Amelia S

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Dave T

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Dave T

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Christina H

Fantastic result - best colour I've ever had. George is very professional and an expert colourist! Gorgeous salon too!

Kellye T

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Samantha M

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Dave T

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Melissa H

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Tina O

George is the best! Love the salon ❤️ A pleasure to deal with. Congratulations on your business.

Dave T

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Rose E

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Bernedette C

Great hair every time, thanks George.

Melissa H

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Dave T

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Jessica G

Easy and great service and advice. Hair feels so healthy now. Thank you!

Angela N

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Sarah N

So happy with my hair - thank you George

Isobel R

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Michael P

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Jane L

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Dave T

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Rebecca W

Thanks George! Great cut, treatment and chat.

Ira A

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Bernedette C

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Dave T

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Brigetta D

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Manuela D

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Matt T

Always a great experience with George

Sarah N

Amazing, careful talented hair dresser. I can highly recommend, it is the best my hair has looked in years x

Celine D

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Dave T

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Tanya B

Obsessed with my colour

Marayln W

Professional, on time, courteous, friendly, educative, great colour and I liked the blow dry!

Susan K

The service is fabulous. The quality of product used is high end and the end result of my hair is beyond expectations Professional knowledgeable and they are so down to earth friendly I felt like I had know them for years.

Anna K

George… you did the good job as usual 😁

Jeremey B

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Rebecca W

Having my hair done by George is always an amazing experience. From the luxury feel of the salon and the beautiful products he uses to the end result. The key part of the experience is George himself - amazing customer service, friendly, approachable and explains everything he’s doing, as well as checking in throughout the process. Highly recommend.

Nicoletta E

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Madeline T

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Amanda C

Good, quick and revolutionised my mood and vibes

Angus W

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Jodie T

Lovely atmosphere in the salon. George listened to what I wanted and the result was a lovely colour. Will return.

Nicoletta E

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Sarah N

An extremely competent hair dresser that works with each individual - thank you George I really appreciate your knowledge and care for making your clients look the best they can be.

George M

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